Bad service and No protection for buyer
Once you have problem with not working item and seller doesnt want refund your money then you open escalate, it will not let you respond. When you click its said No access page!!
FYI I have their app. But in page said I have to download it to respond and my account is unauthorized?? What?!! Weird!!
Then chat with customer service and follow the directions by clear cache, etc.
Still not going through when I click it!! Why so complicated when I have problem ???
Its not fair!! If I cant respond it then I will lose without prove it!!!!
Customer service can not do anything!!? I can not send my video about not working item to them.
So? Thats all!!
Bad service!!! So disappointed!!
They suppose to treat customer better when they have problem!!
Lchin80yoi about
AliExpress Shopping App